Why travel with us
For the people, the places, and the experiences that stay with us.
For the people, the places, and the experiences that stay with us.
We’re not your typical travel agent, in fact, we’re more like your travel partner. Someone who’s on the end of the phone, ready to be a sounding board, or to put things right when something doesn't quite go to plan.
Based in Hamilton but working with clients all over New Zealand and beyond, Travel Collective was started by Richard Brewer.
Richard’s parents owned a travel agency when he was growing up, which meant Richard travelled the world for several months of the year as a child. He experienced the cultures of other countries and the wonderful connections people have while travelling. He was destined for a career in travel and has been doing it ever since he can remember.
Travel has changed dramatically in recent years, and so have travellers’ expectations. People want personalised service, easy communication, and flexibility.
Whether it’s a quick text, a late-night question, or accessing their itinerary through an app, modern travellers expect their agent to be part of the journey with them — not someone they visit between 9 and 5. This shift has strengthened the way we work with clients and has been a key part of our ongoing success.
What stays with us long after a trip is booked are the stories. Hearing how a journey has created lifelong memories, strengthened relationships, or opened a child’s eyes to the world is incredibly rewarding. Knowing that travel has genuinely enriched someone’s life is the part of the job we value the most.
Our goal is for every client to feel supported, understood, and confident that they’re in the right hands. Working together should never feel transactional — it should feel like a partnership built on trust, care, and genuine connection. Many of our client relationships continue well beyond a single trip. We’ve attended weddings, overseen honeymoons, helped family members while loved ones were overseas, and stayed closely involved to ensure everything runs smoothly.
Sometimes creating that sense of care means going the extra mile — literally. Whether it’s arranging something special for a honeymoon or securing the right room while clients are already on the ground, we’re committed to making sure every detail feels considered.
Ultimately, we want clients to walk away with that “wow” feeling, the understanding that they were looked after by someone who genuinely cares. The stories they share, the referrals they give, and the pride they take in saying ‘my agent’ are what make this work meaningful.
Our services go far beyond booking you a flight. We use our extensive industry knowledge, connections, and care to help you travel the way you like to travel.
Wherever you’re headed, we’ll make sure you’re set up for a smooth ride. From guided tours and once-in-a-lifetime excursions to scoring tickets for concerts, sports, or festivals, we’ll help you experience your destination beyond the guidebook. We’ll also take care of the practical stuff like travel insurance, getting the right visas, and documentation, so you can focus on the fun part — actually being there.
It’s all about making you feel comfortable, relaxed and excited to travel.
Our industry expertise and our connections allow us to save you money on every aspect of travel.
We help you find the places that you’ll love and connect with.
It's not just what we know, it's who we are.. Our award winning team blends knowledge, connections, and care to make travel seamless and personal.
Visit our Hamilton travel store for ideas and meet the people behind the plans who make every trip unforgettable.
